attempted to install on an unsupported platform xtu attempted to install on an unsupported platform xtu

1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? You should see one or two new folders with the date and time close to when you ran the application. Is this a laptop or handbuilt PC? Sorry, Nick no idea. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Run Intel XTU Install Helper You can execute with an argument in first place. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. Excellent description, tried so many times before whitout success. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. Welcome to the official subreddit of the PC Master Race / PCMR! The E6410 may not have been "Approved" to run W10 but it does flawlessly. It has been a pleasure to assist you. Download the installer and run it. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. So I tried this but every time I try to run it now it says theres another performance tuning app running. Make a shortcut in the folder, then adjust the properties. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html 7.7 was the last one that worked. // No product or component can be absolutely secure. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. You are pretty clever on figuring this out. Sign up here Please click the verification link in your email. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. So please bare with my code if you happen to go through it. 1 hour ago I'm using a Dell XPS 13 9360, which has an intel i7 8550u. profile. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). It was origianlly my private 30-minute project. We appreciate all feedback, but cannot reply or give product support. Great. I needed to underclock my CPU. Does anyone know why that might be? [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The "advanced tuning" tab, when selected, merely shows a blank page. One time installation. Dont have an Intel account? thanks. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. This does not make sense. Thank you for your patience in this matter. It says the folder specified in the start in box is not valid. We are sorry to hear about this issue and we will be more than glad to assist you with this matter. So, when you report an error, copy it. Please click the verification link in your email. #1. No changes to bios settings.Please advise. If you sign in, click, Sorry, you must verify to complete this action. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) In one of those folders you will find Intel_XtuInstaller.msi. Windows 7 installation option is disabled. Ok, I did it again and changed the explanation as it looks like the installation routine changed. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Or did you select another reinstallation option (e.g. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Thank you for your answer. Boot mode is set to Legacy + UEFI. profile. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. I am going to work on the case. Let me know. Yeah already mentioned somewhere in the thread. You are using an out of date browser. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Your model is not approved for running Windows 10. For more complete information about compiler optimizations, see our Optimization Notice. Thank you for posting on the Intel communities. I dont know why you are getting that conflict with an already running app. I just ran it again and then added more information to the post. Please click the verification link in your email. Learn how your comment data is processed. Please click the verification link in your email. Jul 12, 2017. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. It may not display this or other websites correctly. In order to review this further, could you please provide us with the following details? It adjusts CPU power state. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Now it appears that once you click Ok it deletes the folders and files. Thank you! Sorry, you must verify to complete this action. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Please do not enter contact information. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Your email address will not be published. Posted in Cooling, Linus Media Group Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. Are you sure you want to create this branch? Do they really stop supporting CPUs over the course of a few months? Thanks! Thanks again for checking into this. For any other inquiries, please don't hesitate to contact us back. Were you able to check the previous post? Thanks for the tips. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Please provide details regarding the workaround that you attempted. I have recently uninstalled xtu and I tried to reinstall it. My CPU is 8550u. You signed in with another tab or window. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. // Your costs and results may vary. If anyone could help me, it would be greatly appreciated. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . All install attempts of XTU without the workaround fail. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. Internal graphics is set to "auto." I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Sorry, you must verify to complete this action. Always report mistakes Attempted to install on an unsupported platform First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Unfortunately, we do not have the 7.7 version available anymore. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Any other inquiries, do not hesitate to contact us again. Any tips on how to solve this? So, if you put it in, say c:\xtu you would just do the same thing in that folder. Do you work for Intel? Thank you for your response and for all the details. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Processor is a i7-6700k, which is listed as supported. I have already ordered that processor. Please click the verification link in your email. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. Please let me know if you have any further concerns. Os is win 10 pro. Cul es la marca y el nmero de modelo que est utilizando? Thanks very much, works well. Sorry, you must verify to complete this action. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. ^^. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. Power Limit Throttling on Intel i5-8250u ? The current, non default parameters are: XHCI handoff is disabled. Please click the verification link in your email. So we will close this thread. We will proceed to close this thread now. Thanks. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. Unlocked CPU's can utilize programs like Intel XTU. The SSU file is attached.5. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. You just have to love PCs. Open IntelXTU_Install_Helper.exe by double-click. 4. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. That is a 9 yr old model. The system information tab includes text that is similar to the install error: platform unsupported. Intel technologies may require enabled hardware, software or service activation.