sse broadband contact number

Prepayment meters are a great way to pay if you have debt with your energy provider or want to take control of your budget. This number is the same for both phone and broadband faults. If you would like to get an estimate of your households energy usage to help you budget, plan and save, use our energy consumption estimator. WebTop Discount. Our Support team can be contacted by phone on 0330 303 5063 between: 9am to 5pm Monday to Friday. More information and review your options. You might also have to pay a higher set-up fee. These cookies allowed us to study how users navigate on the website. The app has been very well received by customers that have downloaded it. To find out how to end your SSE service, read our guide to cancelling SSE broadband. Our goal Once theyve been submitted, you can see how much youve used and spent instantly. You can pay and download bills, see your energy usage, and submit your meter readings. provider rating, based on feedback from real customers, to compare and choose with confidence Compare deals today You can also contact SSE on 0345 070 7395 to talk to them directly and they might be able to help you out. Cookies used for marketing and advertising purposes. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. You can also use WhatsApp or Twitter to get in touch within these hours for a quick response. If your complaint doesn't get you anywhere and you wish to change providers then you can look into cancelling SEE broadband. Call us now and talk to an expert. This is a one-off fee of 40 and then 4 per month for every month remaining,with a maximum charge of 112 per contract. The SSE phone number is notoriously hard to get through to a real person and leave customers waiting Perth Any products or services displayed on this webpage may only represent a portion of the options available to you. These charges are not subject to VAT. Broadband Genie's helpline is powered by Dixons Carphone. You might be charged for your replacement though, so keep them safe. All lines are open Monday to Friday 8.30am5.00pm. Get up to 15% discount off our standard energy unit rates*. Using this guide you'll be able to fix some common problems with SSE broadband yourself. Sky Harbourview Multi-Year Guaranteed Annuities - Helping You Protect and Grow Your Money. If you do not know which department to get in touch with for your query, please use the contact information in General enquiries about your SSE account. Set up your utilities, today. In the table below we have listed the phone number and email address for all SSE companies. If youd like to pay through your bank without setting up a direct debit, you should use your SSE account number as the reference and send to: Sort code: 57-40-99 Let us set everything up for you and leave you with one less thing to think about when moving house! Switching can also save you money as you can take advantage of the latest offers. WebSSE broadband customer service contacts, problems and complaints How to contact SSE broadband customer services and technical support Phone number: 0345 071 9886 You can reach us on WhatsApp, or call If these solutions don't come up trumps, then the information you'll get can put you ahead of the game with SSE's help and support. Customers already taking a variable energy deal from SSE can have 75 credit added to their bill as a reward for signing up to broadband too. SSE's preferred method of payment for monthly contracts is via Direct Debit. Firstly, you should contact SSE at 0345 070 7373. Ensures you can monitor your bills and payment history. For help with your move, take a look at our moving house and change of address checklists, as well as our guide to opening and closing meter readings. The best impartial telephony comparator. Cookies used for marketing and advertising purposes. Let us help you out with your query. You can find contact details for a specific department e.g. We partner with SamKnows in order to bring you the most accurate information possible (see our privacy policy for further details). Alternatively, customers can use the suppliers online business contact form. When you pay on receipt of your bill, you can also choose to pay by cheque. WebThe My SSE Energy Services App gives you a personalised energy summary, showing your up-to-date account balances and providing details of your next bill dates and payments. SSE Energy Services is now owned and operated by OVO Energy. Enter your postcode to see what's available in your area. There is also a fixed energy and broadband plan available to customers looking to combine the two services. If we look at Trustpilot reviews covering both broadband and energy from SSE, we get a positive picture of their customer service, with a ranking of Excellent that puts them far above many mainstream broadband providers. When you call, you will need to follow the IVR to reach the SSE Broadband customer service representative who can help you. No, SSE broadband uses the Openreach network infrastructure for its broadband and phone services. Some of the things it can pass through, like doors, piles of magazines or video games, even plants can break up a clear signal leaving you with a slow or inconsistent connection to the internet. If you think you might have problems paying your bill or if you've actually missed a payment then you should contact SSE about your broadband account as soon as possible. If its not that, it could be a wider issue with the network. If your SSE broadband signal is working fine in the room where your router is located but is weak or non-existent elsewhere then you might like to invest in what are called 'WiFi boosters' or 'range extenders'. There is also no charge if you cancel by 5pm on the day before the service is due to start. There is a different offer available for customers looking to sign to SSE energy and take SSE fibre broadband at the same time. Whether youre a new or existing customer, weve got the best ways to contact SSE customer service to answer all of your questions. Some of SSE's budget broadband rivals do charge setup or installation fees, sometimes called postage and packing fees for the router. If your new house has a prepayment meter, you should call 0345 600 2006. As long as a household is currently connected to an Openreach provider like TalkTalk, Plusnet, Shell Energy Broadband or Zen Internet, all they need to do is sign up to their new deal with SSE broadband and their new provider will do the hard work behind the scenes. Existing customers can submit general queries through the SSE contact channels outlined in the proceeding sections. And for those customers experiencing hearing loss who have a textphone, you can call 0800 622 839. Delivering a network for net zero and our future energy security, Joining European leaders to unlock the huge offshore wind potential of the North Sea(s), SSE responds to the Scottish Governments Vision for Scotland prospectus, SSE to help decarbonise 5000 homes in major London retrofit project, Worlds deepest offshore wind turbine foundation is installed in Scottish waters. To get in touch with SSE Broadband customer service through WhatsApp you will need to choose the right SSE Broadband WhatsApp number for your enquiry. Its super practical. If you need to contact SSE broadband customer service the number to call is 0345 600 2006. There are two ways you can do this: you can either take a photo of your meter or submit the readings manually. Here are all the ways you can complain to or about SSE: Complaint Email:customerservice@sse.co.uk. Customers signing up to SSE broadband plans are backed by a 60-day Happiness Guarantee which is designed to ensure customers can receive a good home broadband connection with their new SSE broadband. You can check your estimated SSE broadband line speed by using the SSE line checker. If you forget to give a reading, SSE will still send you a bill, however, its likely to be for more than youre using. The suppliers social team is active and responsive, making it a quick and easy stop to ask any general question when you are on the go. However, SSE doesnt have separate profiles for Energy and Broadband so the overall score of 4.3 out of 5 can be misleading. If your browser does not render page correctly, please read the page content below, We use cookies. From 47,097 reviews, including energy reviews. WebIn 2020, SSE Energy Services was acquired by OVO Energy from SSE plc. At Broadband Genie you can save on broadband with the latest offers from the best providers. Weve scoured the internet to find the best and worst SSE Broadband reviews so you can decide whether or not to join SSE Broadband. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Or call them on 0330 175 9669 theyll be happy to help. Customers can now contact SSE through its Twitter and Facebook social channels. You can also get in touch via their online contact form or email them via the following link: email customerservice@sse.co.uk or online contact form sse.co.uk/forms/online-enquiry-form. You can also pay through your online account. SSE broadband customer service contact numbers, Complaining about SSE to Ombudsman Services: Communications, guide to Origin broadband customer services. SSE receive an average score of about 3 out of 5 stars on review websites across the internet. Customers that are moving out and have boiler cover with the supplier must contact the moving home number in the SSE contact for boiler cover section of this guide. Necessary to provide basic functions of the website such as page navigation. Saturday, 8am Did you know that with a smart meter you may never have to submit a meter reading again! Youll need your payment card details ready and an online account set up. In 2020, SSE Energy Services was acquired by OVO Energy from SSE plc. We only collect anonymous data. To add calls to one of the SSE broadband plans customers will need to sign up to a call plan. This website uses cookies to give you the best experience. For more information please see our privacy policy. For full information and contact details for SSE, check our dedicated SSE customer service page. Lets take a look at the latest SSE Broadband Deals that are available and please remember to carefully Compare Broadband Providers before you commit to any deal as once youve signed-up, youll be locked in for 18-to-24 months - unless youre willing to pay an Exit Fee to switch early. In this guide we'll show you how to deal with some common broadband faults, and how to arm yourself with the information you'll need to speak with a customer service representative or an engineer. By Tim Smith If theres nothing on there, then you can also use Down Detector. Contact our customer support team: 020 3992 7717. Matt has been working with Broadband Genie since 2009. Prefer to speak directly to a sales agent when dealing with your utilities? WebIn 2020, SSE Energy Services was acquired by OVO Energy from SSE plc. SSE does have a live chat option, however it is only available for some of their other products and services. However, sometimes things go wrong, maybe you're out of funds briefly. 100% accurate bills, all the time. If you have a smart prepayment meter, you can download the SSE prepayment app on the App Store and Google Play so you can top up your prepayment meter without a card or key or having to go to the shop. You will still have to pay off the total amount due in your contract, and you may be liable for reconnection and late payment fees. Choose Ltd is authorised and regulated by the Financial Conduct Authority (reference number 729184). Ask SSE for a pre-paid envelope.