aspen dental refund processing aspen dental refund processing

Dont think so? But, I have not. That tooth rotted underneath causing the bridge to come off. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. I said no I never received a call asking me to move my appt and I wouldn't have said yes due to not being able to get off that early. Huh huh huh? Current Process (March 2016): All credit balances resulting from payments made by a Third Party Financing Source or credit card company Explore dentures. I was treated at the ER. Aspen Dental's refund policy is designed to provide patients with the confidence that they will receive high-quality dental care services without any financial risk. Desired outcome: As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. Was charged for a tooth brush that was shoved in a bag that I never ask for made me pre pay then use insurance now saying I owe them *****. Desired outcome: On what was supposed to be my last visit to receive the partial, after several adjustments, it finally fit comfortably and was then given to someone to polish. I am trying to trust other people, but cant. I've had many entist in the past 50+ years, and he is one of the ve, The name of our practice is "Very Gentle Dental", where we provide quality dental care in a very gentle, friendly, noninvasive manner. So I had to leave the dental chair to go to the front desk and make an appt. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I do not trust this company at all to get the work finished as I am finding out that no only are they rude, condescending and threatening, but also the fact that they have overcharged me. If a patient in a traditional private practice has an issue with any of the work done, there is typically a face-to-face discussion with the dentist and/or the office manager. Refund via check. I had chipped tooth. Its about listening to the patient and meeting their most-pressing needs first. As a matter of policy, BBB does not endorse any product, service or business. Thank you for bringing this to our attention. and it to quite a while to fix it. They are working to gain experience and pay bills, until something better comes along, so they can someday become real dentists. I went to Aspen because the commercials make it look like a pleasant experience. Please email me an updated invoice with a zero balance. I can't say enough good about the hygienists they are so sweet! I I visited Aspen Dental in Madison Alabama I began to get work done we found that I had one tooth that had been giving me issues the doctor went in to fix it I called back a week or two later complaining about the same area he sent me to get X-rays done they told me I had a sinus issue since I've come back I have had the same tooth worked on over five On Monday 4/24/2023 I had an appointment to see the doctor After 20 min of x-ray and the 360 x-ray was done the tech took my blood pressure and stated the doctor would not see me because my pressure was to high I tried to explain that it was high because I was in alot of pain and while doing the x-rays the tech kept hitting the bad tooth so I left I would Last Jan 3, 2023 my permanent dental implant/denture was finally installed. Dentistry has a reputation for being emotional, so well-run offices are always ready to handle these situations before they escalate. I got to go back to work Sunday, I wont be off tell the weekend. - Complaint letter re: crown installation, Dental estimated charges vs actual charges, get rid of the extra charges the bill was paid in full for 5 months, Excessive charge and work done to the same tooth and the tooth issue is still not been resolved. I will only accept a full refund of the 525 for overcharging and for the crown that I will not be getting there as a satisfactory resolution. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Even had a girl call for a quote with her still the same price. Still no call. So I let them do it, and paid cash for my part, the insurance company is Aetna. ****** told me she would send the information to the office manager. Aspen Dental settled, paying $175,000 in restitution without admitting wrongdoing. I was making payments and just about every day I was receiving collection calls. This doesnt make sense. Per our conversation with the **** insurance representative, please remove the $95 charge from my account. Whether you're a first-time denture wearer or need a simple adjustment, you can count on our care teams to deliver fast, affordable service in our on-site labs all backed by our denture money back guarantee. Get Form. Bless you,, thank you. The policy is divided into two categories . Did and boy was he miffed. (does it range from severity? **************** was not present at this time so another dentist (**********) attempted; however I immediately declined any further treatment once he dropped the crown on the floor when attempting placement. I will not pay the $95 over charge, its not my responsibility. This is the SECOND time we've had a problem with them. I conceded, got the root canal but now Aspen Dental is withholding both treatment and money when requesting a refund. Highlight the procedure to be refunded. The refund request must be submitted within 90 days after insert of final denture or hard reline. I used care credit after getting approved for credit line increase. Please allow more time for a response. She is good at explaining the condition of my teeth at the same time the options that is available for me. I received a full set of dentures from the above business in August 2022. Featured review. I went in to get work done, to get my smile back. When theres enough industry slippage from the professional standard-of-care, then corporate can move in and wipe out a lot of practices. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Its also why dentists must have malpractice insurance. Carolyn Bryant Donham, a central figure in the Emmett Till case, died this week. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. This case is still being worked. I was told by Cory ******* Territory Director of Operations XXX-XXX-XXXX. Went aspen dental was give a quote, took quote with me in to office, tech took quote laid on counter,went to see finance person she started yelling that my insurance was unlimited when i when to see the dentist the tech took the quote, when i asked for it she said it was in my welcome bag when i got home looked in the bag it was not in bag next day i returned they told me that i had left it in the office and printed up another quote with a different price. I am glad to hear you filed a complaint with your BBB. she seemed that she didn't want to talk to me or answer any questions i had. Hi Jennifer -- I've passed your comments along to Patient Satisfaction, and they will be following up with you today. Please advise to: I have had it with the lies that I have been told over and over by Aspen Dental, I would not ever use them again. Since the orthodontic consultation was not agreed to it was basically a free visit. The Lady on the phone told me that it was a cleaning, filling and a follow up. I filed complaint with NY State Attorney General's office, got letter back they received it and have never heard another word. I then noticed things like a $135 Oral B toothbrush and called Aspen Dental back and they told me on the phone that those were things I did not have to pay for and that I would be receiving a refund of $170. All claims for refunds get kicked to corporate, in Syracuse, NY. I am checking with you again because I have very little (if any) confidence in the Mt. I never got an answer to that statement. the office girl says she will call back and doesn't to make appt two times. Dr. Laura is friendly and gentle. Excellent!! They have even answered and hung up on me. I asked about pill form antibiotics and was told "No, Absolutely Not!!! On February 14, 2020, I came in to get a check up. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Denture(s) must be returned within 90 days after refund request date. The dentures never fit comfortably. MISSION: ? I had multiple conditions that had ravaged my teeth. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care, From Business: Aspen Dental in Auburn, NY is open for all appointment types. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This will surely increase the credibility of your complaint. I stated that this was a differnt price, but i needed the work so i agree, so i made a paynent for them to get started, i payed what i was quoted to do the top for dentures, then received a **** in the mail for another ****** stating the insurance did not pay there part so payed the ****** because i only had a temporary denture but I had a bone spur that they had missed when i told them that they left a bone spur, they wanted to charge me another ****** so i got fed up and walked out. The dentist is so nice. Pay real dentists what theyre worth, and let them run their offices. I will always check all of my bills carefully from now on. Please be advised that I Stacy s Kitchen on 4/25/2023 called and cancelled my account with you. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They know the answers and arent afraid to share them, making them the rarest of birds. Aspen Dental did not charge for this until years later my procedure was done in February 2019. Enter the refund amount as a negative amount for Ins Pay (e.g. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. I am uploading a copy of the the email stating I will get my refund of $4312. I finally said I would think about it and would let them know at my next Appointment, August 29, 2022. After a week or so, I noticed that one of my upper teeth that they did a filling on was feeling weird. They carefully measured my, I am trying to trust other people, but cant. I go back to the office, they are close for the day. We paid the bill in full, and scheduled the appointments. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. My next (unnessary) appt. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. If patients are unhappy, they have three months to return the dentures and request a full. I would like to get my permanent ones put in and hope they wont keep falling out the cost for this was $5,524.40. Denture(s) must be returned within 90 days after refund request date. The patient may have been lied to, in order to placate them in hopes the patient will just go away. 10/31/2022. Aspen Dental - be weary and do your research. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. Together, we're making dentistry better, allowing more people to access dental care that works with their lives. Try getting them to understand your side. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They could NOT do it because my gum did not "heal correctly". All I want is my 495 for the crown and 30 for office visits back due to not being able to get my crown and being overcharged by 30 for office visits. Well, $7, 000 later I have an ill-fitting upper denture. I believe that Aspen Dental is trying to scam me into paying them for services that the insurance company already paid. I have been a patient at Aspen for Upper restoration to open my bit I wa, rude and unprofessional behavior from office manager - erica blotzer. I started out with Dr. Williams, who at the time was very professional and transparent. Their mission is corporate, which is to collect the money and limit refunds as much as possible. This tactic of evade and avoid has become a pattern with Aspen Dental. I do have the phone conversation recorded agreeing he would refund me the money and that we both agreed to part ways, ******* told me he would call me back in 45minutes to process the refund. I called Tamara back at Aspen Dental Abingdon Maryland and told her that she lied and that you don't need that to process a FREE EXAM claim.. she then told me that if I come back to aspen dental abingdon Maryland that going forward I would need to give them my social security number because they only email claims, not fax or mail them.. and the exam is now actually a FREE EXAM! Aspen Dental seems to be targeting a gay demographic here. After x-rays, and an exam I was sent to the finance woman. They sent my bill to my husband's insurance instead of mine, they never sent his in. The 2nd attempt was with **************** but was unsuccessful as well; possible due to her ******* through the procedure because she needed to be gone by 4pm that day. Control over the care office practices may vary across dental practices. Bad practice -try to get clients to agree to large billing and never approach the reason you made the appointment. I have not received my full refund. It wasnt about gouging patients with huge treatment plans to enrich myself personally. On 06/29/20,I went to aspen dental and had partial made upper and. The first payment a mistake was made. At Aspen Dental, by the time a patient knows theyve got problem, the dentist(s) may have already moved on, along with much of the office staff. I had four appointments; the first one was a new patient evaluation, the second one was for a cleaning. And that my other refund would come all as one for the amount of $290. Customer Reviews are not used in the calculation of BBB Rating. After x-rays, and an exam I was sent to the finance woman. 1 Crown was placed too small leaving a huge gap in my teeth Guarantee: Aspen Dental offers a money-back guarantee on all dentures, both full and partial sets. The location has been repairing them for free, so far. I do mot want anymore services done by your company and told them to close my account and to notify Snap, Inc with my cancelation.